Privacy Policy

  “Terms & Conditions of Sale / Terms of Service” for Muskan Enterprises (muskanenterprises.store), modelled on the Buy Khari Baoli example you gave. You can review, modify, and use it on the website. Let me know if you want it shorter, in Hindi, or Terms & Conditions of Sale / Terms of Service

These Terms & Conditions of Sale (the “Terms”) govern the sale of goods and services by Muskan Enterprises, owner of the website muskanenterprises.store (“We”, “Us”, “Our”) to you, the user (“You”, “Your”, “User”). By placing an order on this website, you accept these Terms. If you do not accept them, please do not use the website or place orders.

1. Membership Eligibility

• Use of this Site is available only to those who can legally form binding contracts under applicable law (India).

• Persons “incompetent to contract” or otherwise restricted by law (e.g. minors, insolvents) are not eligible.

• If registering on behalf of a business, you represent you have authority to bind that entity.

2. Account and Registration Obligations

• When you register or make a purchase, you must provide true, accurate, current, and complete information (“Registration Data”).

• You agree to maintain and update this information to keep it accurate.

• You are responsible for the security of your account credentials. If you suspect unauthorized use, you must notify us immediately.

3. Products, Pricing & Offers

• All products listed on muskanenterprises.store are “invitations to offer.” When you place an order, you make an offer which we may accept or reject.

• We strive to display accurate product and pricing details, but errors may occur. If a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel the order or contact you to correct.

• Prices and availability are subject to change without notice.

4. Acceptance of Orders & Dispatch

• Your order is accepted only when the product is dispatched. Until dispatch, we have the right to accept or reject your order.

• We will notify you if part of your order is cancelled; full refunds will be made in such cases.

5. Payment and Credit Card Details

• You agree that all payment details provided are correct, valid, and belong to you.

• Payment must be made through the payment methods available on the Site.

• We do not store your full credit card details; payment processing is handled via secure payment gateways.

6. Fraudulent or Declined Transactions

• We monitor for fraudulent or suspicious transactions.

• Multiple accounts used to defraud, or any misuse, can result in cancellation of orders and legal action.

• If a transaction is declined, we are not liable for any loss you may suffer.

7. Communications

• When you provide your email, phone number, etc., we may use those to communicate regarding orders, offers, policies etc.

• You agree to receive SMS, email, phone calls or messages related to your order, if needed.

8. Cancellation & Returns

Cancellation Policy

• Once payment is made, you cannot cancel the order yourself via the website; you must contact Customer Care with your order number.

• If the order has not been processed yet, we will cancel it and refund the amount.

• If the product has been shipped but not yet delivered, you may return it to us within 15 days, and we will provide a full refund (see returns policy).

Returns Policy

• We provide a 15 Day Returns Policy: if you are not satisfied, you may return the product in good condition (unused, with original packaging etc.) within 15 days of delivery.

• Contact us via phone or email to initiate a return.

9. Ownership of Intellectual Property; Reviews & Feedback

• Any reviews, comments, suggestions, feedback, ideas etc. (“Comments”) you submit become our property worldwide. By submitting, you grant us the right to use, reproduce, adapt, publish them without compensation.

• You agree your Comments do not violate any third‑party rights (copyright, trademark, privacy, etc.).

10. Limitation of Liability

• The site and its contents are provided “as is” without warranties of any kind.

• To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damage arising from your use of the site.

• Our total liability, in all circumstances, will not exceed the amount paid by you for the product(s) ordered.

11. Force Majeure

• We cannot be held liable for failure to perform obligations due to circumstances beyond our control (natural disasters, war, strikes, supplier issues, regulatory actions, etc.).

12. Site Security & Acceptable Use

• You must not attempt to break into, hack, or do anything to compromise security of the site.

• No spamming, forging headers, introducing malware or harmful code, unauthorized access etc.

13. Termination

• Either party may terminate your use of the Site.

• Upon termination, you must stop using the site and delete any downloaded content.

• Termination does not affect obligations that have already arisen (e.g. payment for already ordered goods).

14. Governing Law & Jurisdiction

• These Terms will be governed by and interpreted in accordance with the laws of India.

• Courts in New Delhi will have exclusive jurisdiction over any disputes.

• Alternatively, any dispute may be referred to arbitration under the Arbitration and Conciliation Act, 1996, with seat in New Delhi.

15. Miscellaneous

• We reserve the right to modify these Terms at any time. Modified terms will be posted on the Site. Your continued use after changes means you accept them.

• If any portion of these Terms is found invalid, the rest remains in effect.

Contact Information

• If you have any questions about these Terms, cancellations, returns etc., you can contact us at:
  Phone: +91‑987‑136‑5946 (or your site’s customer care number)
  Email: support@muskanenterprises.store (or your official email)