Shipping Policy

Last Updated: [9/22/2025]

At Muskan Enterprises, we are committed to delivering your orders in a safe and timely manner across all regions in India. Please read our Shipping Policy carefully before placing your order.

Delivery Coverage

We deliver to all serviceable locations within India, including metro cities, remote towns, and special regions like Jammu & Kashmir, the North East, and Kerala. All deliveries are made via our trusted logistics service providers to ensure timely and secure delivery of your order.

Estimated Delivery Timelines

  • Local Orders (within the same city/region):
    Estimated delivery within 2–3 working days.

  • Outstation Orders (rest of India):
    Estimated delivery within 3–7 working days.

  • Remote Locations (J&K, North East India, Kerala):
    Estimated delivery within 5–9 working days.

Note: Delivery timelines are indicative and may vary due to unforeseen circumstances such as weather delays, strikes, natural disasters, or logistics partner issues.

Shipping Days

We process and ship orders from Monday to Saturday, excluding Sundays and Public Holidays. Orders placed after business hours or on holidays will be processed on the next working day.

Order Tracking

Once your order has been dispatched:

  • You will receive an email and/or SMS notification with your tracking number and courier partner details.

  • You can typically track your shipment within 24 hours of dispatch.

  • In rare cases, tracking updates may be delayed due to technical issues or network disruptions beyond our control.

For help with tracking, feel free to contact us at:
📧 support@muskanenterprises.store
📞 +91-987-136-5946

Shipping Charges

  • Shipping charges, if applicable, will be clearly displayed at checkout before you place your order.

  • Charges may vary depending on the delivery location, product weight/volume, and shipping method chosen.

  • We may offer free shipping on select products, order values, or during promotional periods.

Delays & Exceptions

While we strive to meet our delivery timelines, delays may occasionally occur due to:

  • Weather conditions

  • Natural calamities

  • Political disruptions or strikes

  • Courier or logistics provider issues

  • Force Majeure events

In such cases, we will keep you informed of the delay and do our best to ensure a smooth resolution.

Need Help?

For any questions related to shipping, order status, or delivery issues, our support team is here to assist you.

📧 Email: support@muskanenterprises.store
📞 Phone: +91-987-136-5946

By placing an order on www.muskanenterprises.store, you agree to the terms outlined in this Shipping Policy.