Term of Service
Terms of Service
Last Updated: [22/9/2025]
Welcome to MuskanEnterprises.store. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service, which, along with our Privacy Policy and Return & Cancellation Policy, govern the relationship between Muskan Enterprises and you in relation to this website.
If you disagree with any part of these terms, please do not use our website.
1. General Terms
The term “Muskan Enterprises” or “we”, “our”, or “us” refers to the owner of the website.
The term “you” refers to the user or viewer of our website.
These Terms of Service apply to all users of the site including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a legal guardian.
3. Use of Website
You agree not to:
Post or transmit any unlawful, threatening, defamatory, obscene or otherwise objectionable material.
Engage in any activity that interferes with or disrupts the website (or the servers and networks connected to the website).
Copy, distribute, or resell the content of this site without our written consent.
Upload viruses or malicious code.
Impersonate any person or entity.
Any violation of these rules can result in termination of your access to the site and legal action if necessary.
4. Products & Pricing
All products listed are subject to availability.
Prices are subject to change without prior notice.
We reserve the right to modify or discontinue any product at any time.
Despite our best efforts, products may be mispriced. If we discover an error in the price of any product, we will contact you for confirmation before shipping or cancel the order and notify you accordingly.
5. Payment
We accept payments in Indian Rupees (INR) via secure payment gateways. You agree to provide correct and accurate payment information.
Muskan Enterprises shall not be responsible for any:
Payment failures,
Bank delays,
Technical errors on part of the payment processor,
Unauthorized transactions.
We reserve the right to request supporting documentation (e.g., ID proof) to verify the legitimacy of the payment.
6. Order Cancellation
Orders cannot be cancelled by the customer directly after payment.
To request cancellation, contact support@muskanenterprises.store with your Order ID as soon as possible.
Orders that have not been processed or shipped may be eligible for cancellation with a full refund within 7 working days.
If the product has already been shipped, please refer to our Returns Policy.
7. Shipping & Delivery
Estimated delivery:
Local: 2–3 working days
Outstation: 3–7 working days
Remote areas (e.g., J&K, North East): 5–9 working days
Orders are shipped from Monday to Saturday (excluding public holidays).
Once shipped, you’ll receive a tracking ID via email/SMS.
Read the full Shipping Policy for more details.
8. Returns & Refunds
We offer a 15-Day Return Policy.
You may return the product if:
It is in unused and original condition.
It is returned within 15 days of delivery.
Refunds are processed within 7 working days of receiving the returned item.
Refunds will be made to the original payment method only.
For more details, refer to our Return & Cancellation Policy.
9. Intellectual Property
All content on this site, including text, images, graphics, logos, product descriptions, and code, is the property of Muskan Enterprises and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, or use any part of the website for commercial purposes without our written permission.
10. User Content
If you submit any content (e.g., reviews, feedback), you grant Muskan Enterprises the right to use, modify, and display such content for marketing or other purposes without compensation.
You are solely responsible for the legality, reliability, and originality of your content.
11. Links to Third-Party Websites
Our website may contain links to third-party websites. These are provided for your convenience only. We are not responsible for the content, privacy practices, or terms of use of any third-party sites.
12. Limitation of Liability
Muskan Enterprises is not liable for any indirect, incidental, special, or consequential damages arising from:
The use or inability to use the website or products,
Delays or disruptions,
Inaccuracies in content,
Unauthorized access to your data.
All services and products are provided on an “as-is” basis without any warranties unless specified.
13. Indemnification
You agree to indemnify, defend, and hold harmless Muskan Enterprises and its affiliates from any claims, damages, liabilities, and expenses arising from:
Your breach of these Terms,
Your violation of any law or third-party rights,
Your misuse of this website.
14. Privacy
We are committed to protecting your privacy. Please review our full Privacy Policy to understand how we collect, use, and secure your personal information.
15. Termination
We reserve the right to suspend or terminate your access to the website at our sole discretion, without prior notice, for:
Breach of these terms,
Fraudulent activity,
Or any activity deemed harmful to the company or other users.
16. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. The courts of [Insert City, e.g., Delhi/Mumbai] shall have exclusive jurisdiction in any disputes arising under these Terms.
17. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website after such changes will constitute your acceptance of the new Terms.
Contact Us
If you have any questions about these Terms, please contact us:
📧 Email: support@muskanenterprises.store
📞 Phone: +91-987-136-5946
🌐 Website: https://muskanenterprises.store